Legal information

Jiligames Privacy Policy
Your data is safe with us

Jiligames takes your personal data seriously. This privacy policy explains in detail what information we collect, why we collect it, how we use it, and how your data is kept secure.

Last Updated: January 2026
01

Introduction

Welcome to jiligames. We are a trusted online gaming and betting platform in Bangladesh. In operating jiligames.ws, we collect certain personal information from our users. This privacy policy clearly explains what data jiligames collects, why we collect it, and how your information is kept safe.

This policy applies to all services, websites, and mobile applications offered by jiligames. By using jiligames, you are considered to have accepted the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using jiligames.

jiligames always operates with full transparency. Your data is never used secretly or without authorization.

02

What Information We Collect

Jiligames collects two types of data — information you provide directly, and technical data collected automatically. Details are outlined below:

Type of Information Example Required?
Personal Identification Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial information BKash/Nagad number, transaction history Yes
Device Information IP address, browser type, operating system Automatic
Gaming Activity Game history, bet amounts, win/loss records Automatic
Location Data Approximate location (derived from IP) Automatic

Jiligames does not collect any information beyond what is listed above. Every piece of data we collect has a specific reason behind it.

03

How Information Is Collected

Jiligames collects your information in the following ways:

  • Registration Form: Information you provide when opening an account
  • KYC verification: Documents submitted to verify identity
  • Payment Processing: Automatically during deposits and withdrawals
  • Cookies & Trackers: While Browsing the Website
  • Customer Support: Live chat or email support hours
  • Gaming Sessions: A log is automatically generated each time a game is played

jiligames will never call you or contact you through external channels to ask for your password, OTP, or bank PIN. Treat any such request as fraudulent.

04

Purpose of Data Use

Jiligames uses collected data only for specific and legitimate purposes. We process your information for the following reasons:

  • Account management: Registration, Login & Identity Verification
  • Payment Processing: Ensuring Secure Deposits & Withdrawals
  • Fraud Prevention: Detecting and blocking suspicious activity
  • Legal obligations: Compliance with KYC and AML (Anti-Money Laundering) regulations
  • Customer Support: Resolving your issues promptly
  • Service Improvement: Enhancing Your Gaming Experience
  • Personalized Offers: Sending promotions based on your preferences
  • Responsible Gaming: Monitoring and support for problem gaming behavior

Jiligames does not sell your data to advertising networks or use it for third-party marketing.

05

Sharing Information with Third Parties

Jiligames may share your data with third parties in limited and specific circumstances, always with your protection and legal obligations in mind.

  • Payment Providers (bKash, Nagad, Rocket): Information required to complete transactions
  • Identity Verification Agencies: To complete the KYC process
  • Law enforcement agencies: As required by court order or government directive
  • Technology Partners: For server hosting and security services, under strict contractual agreements

jiligames never sells your data. Any information shared with third parties is used solely for the specified purpose, and they are not permitted to use it for anything else.

06

Cookies & Tracking Technologies

Jiligames uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the site functions properly.

Cookie Types Purpose Duration Status
Essential cookies Login session, security token Upon session end Mandatory
Functional Cookies Language settings, preference saving 1 Year Mandatory
Analytics Cookies Site usage statistics 6 Months Optional
Performance Cookies Load Speed Optimization 3 Months Optional

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect how jiligames functions.

07

Data Protection Measures

Jiligames uses industry-leading technology and methods to protect your data. Our security infrastructure is as follows:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption
  • Two-Factor Authentication (2FA): An additional security layer for account login
  • Firewall Protection: Advanced firewall protection against cyberattacks
  • Data Encryption: All stored sensitive data is encrypted
  • Regular Audits: Periodic audits conducted by third-party security experts
  • Access control: Only authorized staff can access the necessary information
  • Backup System: Regular data backups to secure servers

jiligames adheres to ISO 27001 security standards. Your financial data is protected in compliance with PCI DSS.

08

Your rights

As a jiligames user, you have the following rights over your personal data:

Right to Access Information The right to know what information jiligames holds about you
Right to Correct Information Request to correct inaccurate or incomplete information
Right to Delete Information Request to delete your data under specific circumstances
Right to Restrict Processing Request to restrict the use of your data for specific purposes
Data Portability Right to receive your data in a machine-readable format
Right to object Right to object to certain types of data processing

To exercise any of these rights, contact our support team. jiligames will generally respond to your request within 30 business days.

09

Data Retention Period

Jiligames retains your data for defined periods, depending on the type of information and applicable legal requirements:

  • Active account information: For the lifetime of the account
  • Financial transaction records: Minimum 5 years (legal obligation)
  • KYC documents: 7 years after account closure
  • Customer Support Conversations: 2 Years
  • Gaming Logs: 1 Year
  • Marketing Communications: Until you withdraw your consent

Upon expiry, jiligames securely deletes or anonymizes your data.

10

Privacy of Minors

Jiligames is strictly for adults aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration.

If we become aware that a minor has created an account on jiligames, that account will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child is using jiligames, please contact our support team right away.

jiligames is for adults aged 18 and over only. Account creation by minors is strictly prohibited.

11

Policy Changes & Updates

Jiligames may update this privacy policy from time to time. When changes are made, we will:

  • We will update the effective date on the website
  • We will notify you by email or SMS for any significant changes
  • Reasonable notice will be given before any new policy takes effect

Continued use of jiligames after any updates will be considered acceptance of the revised policy. We recommend checking this page regularly.

12

Get in Touch

For any questions, comments, or concerns about this Privacy Policy, please contact jiligames' data protection team:

Live Chat
24/7 support available

We typically respond within 24-48 hours. Complex matters may take up to 30 business days.

Why jiligames Is Trustworthy

To protect your data Our commitment

Jiligames treats privacy not just as a requirement, but as a responsibility to our users.

End-to-End Encryption

Every transaction and piece of personal data on jiligames is secured with 256-bit SSL encryption. Third parties have no way of accessing your data.

Strict KYC Process

Jiligames's KYC verification process protects your account from fraud, ensuring only the rightful owner can access and manage it.

No Sale of Data

Jiligames never sells your personal data to advertisers or third parties. Your information is used exclusively to provide our services.

Transparent Policies

Jiligames publishes its privacy policy in clear, straightforward language. There are no hidden terms — what you read is exactly what our policy is.

In your control

At jiligames, you stay in control — choose which ads you see, which cookies you allow, and when you want your data deleted.

International standards

Jiligames follows GDPR and international data protection standards. We apply industry-leading practices to keep your information safe.

Start Gaming Safely

Join jiligames — Safe & Trusted

Done reading our privacy policy? Go ahead and register with jiligames — enjoy gaming in a fully secure environment.

বাংলা